ktm33 @ rajamas777 kingajo Globe secures certification for BCMS

Globe Telecom Inc. has secured a certification for business continuity management systems (BCMS), which will be valid until 2027.

In a statement, Globe CFO Carlo Puno said the company received ISO 22301:2019 certification, which “highlights its proactive approach in safeguarding critical operations and ensuring uninterrupted service delivery in times of crisis.”

“This achievement is a clear indication of Globe’s constant state of readiness to respond to challenges. Our efficient teams, coupled with effective processes, guarantee the delivery of essential products and services to our customers whatever the situation may be.”

Puno noted that the certification aligns with Globe’s comprehensive Business Continuity Management Policy, which focuses on the safety of employees and their families while ensuring customer data protection, seamless transactions, and infrastructure reliability.

The ISO 22301 standard provides a comprehensive framework for organizations to plan, implement, monitor, and continuously improve their BCMS.

Puno said Globe has to implement a preparedness strategy that “encompasses a wide array of technological solutions and processes,” given that the Philippines consistently ranks among the most vulnerable nations to natural disasters, citing data from the 2023 World Risk Index.

Globe’s preemptive actions include retrofitting cell towers to comply with the National Structural Code of the Philippines, reinforcing the network with redundant transport systems, and enhancing backup power at critical sites.

Furthermore, to ensure timely communication during emergencies, Globe employs its Cell Broadcast Systems (CBS) to send geo-targeted SMS alerts, in compliance with the Free Mobile Disaster Alerts Act.

Globe’s post-disaster recovery arsenal includes its Rapid Deployment Solutions, such as Network-in-a-Box (2G/4G), Cell Site on Wheels (COW), Cellsite at Less Footprint (CALF), Online Management Systems, and Tower on Wheels (TOW). These solutions enable quick restoration of network coverage through connections via microwave or satellite to Globe’s central office.

Additionally, the company provides essential services like Libreng Tawag (free calls) and Libreng Charging stations in disaster-affected areas, ensuring that communities remain connected and supported during crises.

Puno said ISO 22301 the new certification “demonstrates Globe’s dedication to maintaining the highest standards of business continuity management, ensuring that it remains a reliable and resilient partner in the face of any disruption.”